FAQS

Shipping / Delivery

How long does shipping take?

Delivery times

How much does shipping cost?

Shipping costs

Does someone need to be there to accept the delivery?

Authority to leave the order

Can you ship to an office or business address?

Delivery to a office or business address

Can I collect my order?

Picking up my order

Do you ship Internationally?

Shipping Internationally

Can my order be delivered to a PO or Collection Box?

PO or Collection Box delivery

Payments

Which form of payment can I use?

Which form of payment can I use?

Will my payment details be safe?

Will my payment details be safe?

Do I need to be over 18 to order?

Do I need to be over 18 to order?

Satisfaction Guarantee

What if I am not happy with my Wine?

What if I am not happy with my Wine?

Ordering

Can I order over the phone?

Phone Orders

Can I cancel my order?

Cancelling an order